Returns & Refunds
Returns
We want you to be satisfied with your purchase. If you are not completely happy, you can return your items within 15 days of receiving your order.
How to Return
- Contact Us: Email us at [email protected] with your order number and reason for the return.
- Return Authorization: We will provide return instructions and an authorization code.
- Ship the Item: Return the item in its original condition and packaging.
Refunds
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method and may take up to 15 business days.
Non-Returnable Items
Due to hygiene and safety reasons, we cannot accept returns on certain items like jewelry or intimates unless they are defective.
Damaged or Incorrect Items
If your item is damaged or incorrect, contact us within 15 days, and we will arrange for a replacement or refund.
For more details, email us at [email protected].